Helpdesk

Welcome to Know My Memories Helpdesk. Please browse the list of topics below to find the support you need. If you are unable to find what you are looking for, please do get in touch.  

Getting Started

  1. Getting started
  2. Login
  3. My Setup

Exploring the Core Features

  1. Photos
  2. Memory Boards
  3. Activity Feed
  4. Chat
  5. Life Story
  6. What’s On

Building Your Network

  1. Loved Ones
  2. People
  3. Carers 

Everything else you need to get going will be contained within the App.  

If you have any questions, please do not hesitate to contact your direct contact, or complete the contact form on our website. 

Contact us

Bringing families together by sharing life’s journey.

Support

Legals

  • All rights reserved
Know My Memories Limited | Registered office: 37 Commercial Road, Poole, Dorset, BH14 0HU | Company number: 14682764.