Improving communication
for those who need it most

When a family takes the decision to get dedicated care for a loved one, it can be just the start of an extremely emotional and stressful time for all involved. Know My Memories aims to alleviate some of that pressure by improving communication and make up for a potential lack of in-person visits when families are not able to be with their loved ones as much as they would like.
 
The App has been designed to be easy to use for the service user on a tablet or phone, even if they are not familiar with other communications technologies or technology generally.
 
Care Operators can give staff Recognised Activities with measurable outcomes. Providing the opportunity for personalised, quality time with the service user.
 

Dashboard

Know My Memories has been designed to be clear and accessible and easy to navigate. 

The dashboard uses large buttons to allows users to navigate around the Apps top features: 

  • Memory Boards
  • Activity Feed
  • Life Story
  • Chat
  • Media Library
  • and What’s On 
1

Memory Boards

Photos and videos stored within the App can be grouped into Memory Boards for users to enjoy time-and-time again. 

Those who are unfamiliar with technology can be supported to set these up, providing them with the ability to view their favourite pictures in their own time. 

Particularly useful for those who are experiencing memory problems, images can be grouped and labelled to help with recognition of family members and friends. 

Memory Boards also aim to reduce social isolation by allowing family and friends to keep loved ones up to date with their own lives.  

All items can be commented on or liked to increase interaction with loved ones. 

2

Activity Feed

Family members can keep up to date with what a loved one in care has been doing through the activity feed. 

Those in care can post updates to the Activity Feed themselves or can be supported by a care professional. 

Titles and descriptions can be added to posts to give context and family and friends can like or comment on posts to communicate with their loved ones. 

Life Story

A record of one’s life events can be catalogued within the app through photos and videos which can have titles and descriptions to give context.

Family and friends can view the information if the loved one so wishes. A person’s memories can be recorded for their own pleasure. 

Recording past events can be particularly cathartic for those experiencing memory loss or for those in later life. 

Life Story
Chat

Chat

The chat feature provides a direct line of communication between those in care, care teams and family and friend networks.

The ability to quickly interact with any party within a person’s care team is vital in providing the best care and support possible. 

What's on

Care providers can quickly and easily share activities with users of Know My Memories to further enhance their experience within a care setting.

We know that participation in activities is paramount in reducing social isolation and increasing overall mental health. Service users can have greater visibility of upcoming events to encourage uptake in their favourite pastimes. 

What's on

Reporting and insights

A simple dashboard gives visibility of uptake of the platform, across all users.
This provides evidence of Person-Centred Care during regulatory inspections with information on the volume of users and how active they are.​

Stories, summaries, likes and dislikes

The ability to provide a personalised approach to care has never been simpler. Care professionals can get to know an individual’s likes and dislikes through our AI enabled summary feature. Information is collected during set up and is quick to access and easy to update. It can be reviewed at the click of a button.

Instant chat

Know My Memories promotes person-centred care by improving communication between the individual in care, care professionals and a friend and family network.​ The fully secure Chat feature allows the service user or care professional to communicate with the family directly.

Text to speech and speech to text

We all understand the importance of person-centred care. But with so much to worry about there can be little time to get to know an individual. With Text to speech, information on a person can be listened to at a convenient time. And to save time and assist users, information can be inputted using our speech to text feature.

Translations

All text contained within Know My Memories can be translated to one of XX languages as required by the user. The dialect can also be altered for text to speech which can make the system and its content feel less alien to users, particularly useful if they are in an unfamiliar environment with reduced contact time with their nearest and dearest. Content does not have to been translated to use this feature. For example, a Scottish accent could be applied.

Security at the core

The ability to provide a personalised approach to care has never been simpler. Care professionals can get to know an individual’s likes and dislikes through our AI enabled summary feature. Information is collected during set up and is quick to access and easy to update. It can be reviewed at the click of a button.

Notifications

Receive updates, such as birthday reminders, notifications of new memories and added users to keep up to date. This can be helpful both to the care team, friends and family and the service user. All encourage interaction and communication with the person in care.

Future proofing memories today, for tomorrow

It is recognised that the process of recording of one’s life and activities can provide a therapeutic experience for people, particularly as they get into their later years or are living with Dementia.

The system allows families to record precious memories which are available to download in an organised, digital format. If a service user can no longer contribute to the App, their family can hold priceless memories that can be downloaded, kept and reviewed in the future.
 
Know My Memories has been built with AI capabilities so that the product can grow as requirements develop. The app has been designed to be easy to use for the service user on a tablet or phone, even if they are not familiar with other communications technologies or technology generally.

Care Operators can give staff Recognised Activities with measurable outcomes. Providing the opportunity for personalised, quality time with the service user.
Ready to see it for yourself?
Book a short demo with our expert team today.